As the operations manager of a large city courier company, Matt thought he could handle the stress that went with being responsible for a vehicle fleet, pool of drivers and impressive list of clients.
However when one of his drivers was involved in a serious accident that resulted in lifelong injuries for a passenger in the other vehicle, Matt and the company almost buckled under a level of pressure never before experienced.
Accidents happen, but in this case but the courier driver was driving without a valid licence; his Driver’s Licence had expired almost three months earlier.
“I am so vigilant about licences and other documents – we have to be in our industry – and to this day I am frustrated that something like this slipped through,” Matt said. “That particular incident was horrible enough, but we also had to deal with the fact that we were in breach of the law; the ramifications were massive and enormously stressful.”
The accident caused the company to undertake an audit of its workforce compliance management, which was found to be lacking in some areas due to the manual handling of information and associated human error.
Non-compliance in the workplace, whether through honest mistakes or deliberate lack of conformance, can create significant financial, legal and reputational risks for companies, and the expiration of licences and other credentials is a silent threat.
Increasingly, savvy businesses are replacing the tedious and costly job of monitoring the validity of licences, certifications and other credentials with online, automated processes.
Organisations that use tracking software need never risk a qualification expiry slipping by again, and Cited’s new automated renewal alert system gives businesses and individuals peace of mind that everyone’s credentials are up to date.
Cited provides:
- Automated renewal notification – no costly or inefficient manual handling required
- Regular alerts sent to both the organisation and individual up to 30 days before expiration of a credential
- Alerts sent once a credential has expired
- At-a-glance view of everyone’s compliance credentials status, in real time
- Streamlined process to gather and store employees’ workplace credentials
- Free registration to use the platform
Cited is Australia’s leading workforce compliance verification platform, providing competitively-priced verifications and checks of National Police clearance, Working with Children cards, Visas, Driver’s Licences and a broad range of licences, certifications and qualifications.
Click here to learn more about our monitored compliance solutions.