Trusted Access to the Document Verification Service (DVS)

Cited is an authorised gateway service provider of the Australian Government’s Document Verification System (DVS), providing online document verification checks across Australia. 

As a gateway service provider, we offer streamlined connectivity to support real-time checks of identification documents and key Australian Government issued documents. Just some of the benefits you’ll enjoy by registering with Cited’s DVS service are:

  • Cited’s competitive pricing structure
  • One online platform to track and manage the progress of verification requests
  • Fast turn-around times
  • An Australian based customer service team to assist you

What is an Authorised DVS Gateway Service Provider?

An authorised Document Verification Service (DVS) gateway service provider is a private organisation that has a direct connection to the Australian Government Document Verification Service.

DVS gateway service providers must comply with the technical and privacy requirements of the government ID matching service before acting as a gateway for public or business access to the service. 

As an approved DVS gateway service provider, Cited acts to protect the privacy of individuals through appropriate use of data encryption and robust authentication mechanisms to ensure our compliance with the Australian Privacy Principles. 

Supported DVS Document Types

Cited gives you instant checks of the following documents through its online DVS service:
  • Driver License
  • Australian Passport
  • Visa
  • Medicare Card
  • Australian Citizenship Certificate
  • Immigration Card
  • Registration by Descent Certificate
  • Birth Certificate*
  • Marriage Certificate*
  • Change of Name Certificate*

*For Government use only

Using Cited's Document Verification Service (DVS)

The Document Verification Service (DVS) is used to conduct identity matching by comparing the personal information on an identity document against existing Australian Government records for that person. The service checks whether biographical information provided or included on a copy of a document matches the official record. 

The Document Verification Service can check the validity of a range of  Australian Government issued identity documents including:

  • Passport
  • Drivers Licence
  • Birth Certificate
  • Medicare Card
  • Centrelink Card
  • Citizenship Certificate
  • Visa
  • Immicard
  • Marriage Certificate
  • Change of Name Certificate

A DVS check returns a simple Yes or No response regarding the verification of a supplied document. If Yes, the provided biographical details match the official Australian Government document records. If the information provided does not match, the response is No. In either case, the correct or valid information held in the official record is not returned.

To verify documents through Cited’s Document Verification Gateway Service (DVS), you’ll need to connect your information systems to Cited via our API. DVS verification requests are then passed through Cited to the ID matching services of the Australian Government. To find out more, contact us or fill out the enquiry form on this page. 

As a Cited user, you may order a DVS check for a single document provided by a candidate or a worker. To purchase singular checks, you do not need to connect to the API or develop a connection to our DVS service. If you need to verify information in bulk or you wish to integrate workflows with other business systems, our DVS service may be the best option. 

Discuss Your Document Verification Service (DVS) Needs

To discuss the Document Verification Service (DVS) with Cited for Perth, WA or anywhere in Australia, contact us or register for a call back below. As an Australian Government DVS gateway service provider, we’re here to help.