News

New Register Unearths Child Care Non-Compliance

New Register Unearths Child Care Non-Compliance

The launch of an online ‘name a shame’ register and increasing checks by the Federal Government are expected to put compliance firmly on the agenda for child care providers in 2018. The Government’s ‘Child Care Enforcement Action Register’ went live in January,...

Data for All

Data for All

Petra Nelson, Managing Director of Bright People Technologies, writes that the days of companies creating and maintaining employee records are numbered. Instead, organisations will access and contribute to externally-held profiles of individuals. There is a paradigm...

I’m a Private Citizen…Aren’t I?

I’m a Private Citizen…Aren’t I?

We share pictures of our kids and pets online, offer up our credit card details to shopping websites and have intimate ‘conversations’ with friends and relatives via text or messaging apps. Most of us add to our deepening digital footprint in some way, every day. So...

Cited provides peace of mind through DVS

Cited provides peace of mind through DVS

With identity crime costing Australia up to $3 billion each year and being linked to organised crime and terrorism, the importance of identity checking has never been greater. Cited is proud to be one of only eight approved Gateway Service Providers to the Australian...

It’s Critical We Protect our Older Australians

It’s Critical We Protect our Older Australians

The following comment piece by Petra Nelson, the Managing Director of Cited’s parent company Bright People Technologies, appears in the current issue of Business Pulse, the magazine of the Chamber of Commerce and Industry WA. Elder abuse is, sadly, a serious problem...

From 18% growth to 100%. The back story behind the growth story

From 18% growth to 100%. The back story behind the growth story

Online workforce compliance platform Cited is delighted to announce continued strong growth, and here the Managing Director of Cited’s parent company, Bright People Technologies, explains the impetus behind the company’s success … In January 2018, Cited increased its...

You can run but you cannot hide

You can run but you cannot hide

When Eamon Bailey, the Svengali-type character played by Tom Hanks in the 2017 movie The Circle, said, ‘Knowing is good. But knowing everything is better’, he summed up an era that will long be remembered for the stark exposure of human faults. Topics considered taboo...

Is the age of customer service dead?

Is the age of customer service dead?

Fans of British comedy Fawlty Towers might remember the sardonic Basil Fawlty (John Cleese) announcing ‘A satisfied customer – we should have him stuffed!’ Certain online forums and social media platforms might lead us to believe satisfied customers are a threatened...

Waste not, want not

Waste not, want not

Are you certain that trades or service people coming to your home have the right credentials and are operating within the law? A growing rubbish problem in the United Kingdom is highlighting the risks that households face when they contract people or firms that are...